HR Consulting · India Capability Centres

HR that keeps up with how fast you're growing.

We help capability centres in India get their HR foundation right — shared services, HRMS selection, payroll, and on‑demand HR operations. Focused only on HR. Sized to where you actually are.

HR only.

A deliberately narrow focus

We don't do recruitment, staffing, or IT. We do the HR operating machinery — shared services, HRMS, H2R, payroll, managed HR — and we do it well.

Day 1

When the foundation matters most

Getting HR ops right early is far cheaper than fixing it once you've scaled.

H2R

Hire-to-retire, end to end

The full employee lifecycle — not just one slice of it in isolation.

Who we are

HR consulting,
and only that.

"Capability centres often grow their headcount faster than their HR infrastructure. We help close that gap — nothing more, nothing less."

East7 is an independent HR consulting practice focused on capability centres in India. We work with centres at different stages — from those setting up their first HR shared services model, to established ones that need to upgrade their HRMS, redesign their H2R processes, or add HR capacity on demand.

We bring practitioner experience across HR operations design, payroll, and technology implementation, with a practical view of what tends to break in HR when a centre grows quickly without the right foundations — improvised onboarding, disconnected payroll, contracts that don't hold up. East7 helps you avoid those problems, or fix them cleanly if they've already shown up.

We work the same way whether your centre is set up as a captive entity, through a BOT arrangement, or via an EOR. The structure changes; the HR fundamentals don't. Our approach stays simple: build HR lean, get the basics right early, and keep it easy to run as you scale.

  • Practitioner-led

    No generalist consultants handed a capability-centre brief. We've lived the problems we solve.

  • Outcome-focused

    We measure success by operating HR — not by deliverables submitted and decks presented.

  • AI-aware

    We build HR processes with automation and AI in mind — so you're not reworking everything in two years.

  • Right-sized

    We work at the scale that's right for your stage — lean when you're starting, scalable when you grow.

Srinivasan J

Founder & Working Partner

  • Vodafone
  • Diageo
  • Pine Labs

The founder

Three decades of getting HR operations right.

The founder brings over 30 years of experience leading HR for multinational corporations, with deep specialisation in setting up HR Shared Services for India operations under the Build‑Operate‑Transfer (BOT) model — standing up greenfield shared-services functions, transitioning processes from global parent organisations, building and stabilising the local team, and establishing the governance, SLAs, and technology backbone needed to run reliably before transfer.

He has built and run large-scale, in-house GCC HR services for global enterprises including Vodafone and Diageo — owning the full HR delivery model at enterprise scale across the Hire-to-Retire lifecycle, from payroll and compliance through to employee operations and service delivery.

His most recent assignment was with Pine Labs, where he set up HR Shared Services and led the systems implementation that underpins them.

  • 30+ years in HR leadership across multinational corporations
  • Specialist in HR Shared Services setup under Build-Operate-Transfer (BOT)
  • Built and ran large-scale in-house GCC HR services
  • Enterprise-level HR operating model design and transformation
  • Based in Bengaluru, India

What we do

Six ways we make your HR work.

Every service is scoped to your centre's actual stage and structure — not a standard package that gets resized to fit.

HR Shared Services Setup

Design and operationalize your HR shared services model — governance structure, service catalogue, SLAs, and team operating model — from the ground up or as a reset of what isn't working.

Foundation

HRMS Selection & Implementation

Vendor-neutral evaluation, shortlisting, and implementation oversight for your HRMS. From RFP to go-live — including change management and data migration strategy.

Technology

H2R Process Review

End-to-end audit and redesign of your Hire-to-Retire process. We identify friction points, compliance gaps, and automation opportunities across the full employee lifecycle.

Process

Contract Templates

Employment contracts, offer letters, NDA frameworks, and contractor agreements — structured for India-specific compliance and the operational realities of captive and EOR structures.

Compliance

Payroll Process Outsourcing

Full-cycle payroll management — inputs, processing, statutory compliance, and reconciliation. We partner with your finance and HRMS to run payroll reliably, every cycle.

Outsourcing

Managed HR Services

On-demand HR operations support — onboarding, offboarding, HRMS management, and payroll partnering. Flex capacity without a fixed headcount commitment.

On-demand

How we work

We don't start with a framework. We start with your situation.

Every engagement runs through four moves — each designed to compress time-to-value and leave your team with something they can operate, not just read.

  1. Diagnose

    Rapid assessment of your current HR operating state — what's working, what's at risk, and what's costing you more than it should. We produce a clear picture before we produce a plan.

  2. Design

    Architecture for the target state — processes, org model, technology stack, and governance. Designed for your centre's actual scale, not a theoretical ideal.

  3. Deploy

    Hands-on implementation — not slide handoffs. We work alongside your team to get the new model live, including change management and parallel-run support.

  4. Govern & Scale

    Operating rhythms, dashboards, and review cadences that let your HR function self-correct and scale without needing us back in the room every quarter.

Where we fit

We meet you where you are.

HR needs aren't the same for a centre of 80 people and one of 800. We don't bring a fixed playbook — we scope to your actual size, structure, and the problems in front of you right now.

  • Just setting up

    Foundation

    Employment contracts, payroll setup, statutory compliance, and selecting the right HRMS. Getting the basics right before headcount climbs.

  • Growing fast

    Scaling

    Standing up a shared services model, redesigning H2R processes, and standardizing onboarding so HR keeps pace with hiring.

  • Already established

    Optimising

    Reviewing what's working, outsourcing payroll, adding managed HR capacity, and tightening processes that have drifted over time.

India's capability-centre sector is large and growing — but scale doesn't automatically produce good HR. A common pattern is simple to describe: HR operations built for a small team, still running once the team is several times larger.

That shows up as spreadsheet-based payroll inputs, inconsistent onboarding, an HRMS chosen for the wrong reasons, and contracts that don't cover the situations you actually run into. None of it is dramatic on any single day — it just quietly costs you time, accuracy, and employee experience.

East7 works in exactly this space — the gap between how fast a centre is growing and how well its HR is set up to keep up. We help close it without the overhead of a large consulting firm. Whether your centre is a captive entity, a BOT arrangement, or running through an EOR, the HR fundamentals are the same. We adapt to your structure, not the other way around.

Get in touch

Want to get your HR foundation right?

Tell us where your centre is today. We'll tell you, plainly, what it takes to get HR set up well from here.